2010-09-24, 05:30 PM
Jamie_Kurosawa Wrote:One thing Nexon should be doing, which they probably aren't, is form a dedicated team who play on Tespia 365/24/7 reviewing quests, characters, and have full access to editors to change levels, attributes, skills, etc. A fully editable character would be beneficial to testing PQs, quests, etc.You really have no idea how the NEXON team works do you? It's not humanly possible to make a program 100% bug/glitch free its COMPLETELY HUMANLY impossible.
Problem: Where to acquire these people. Would these people be official hired personnel, special selected players, or an independant testing lab?
Solution: (recommended) Hire personnel. Paid employees with some offer of bonus per bug found, documented, and analyzed would be helpful and motivational. Would speed up the process of finding and eliminating bugs as there would be some competition to find these bugs, plus with a fully editable character, there's no limit on where or how much can be tested. At best they would need 6~12 people, maybe 30 at most from a volunteer team.
Pendal you bring up a valid point. Where is the level of quality when it comes to testing? Certain practices often require some level of quality assessment and trained or certified personnel in some form or fashion are needed for this.
As far as Nomad's post... actually that was needed to be shown. If it shows Nexon is keeping tabs on their fan-based forums then it shows something is going on Nexon we've all wanted to know. Does Nexon actually care about it's own community? Are they listening? However it does show a weakness in Nexon and maybe if they are even reading this, it might help them see they need to improve. The unwillingness to participate in the BBB shows they aren't customer oriented. Maybe Nexon should consider help from the BBB every once in a while as it might help pull their grade of evaluation up and make them a more customer friendly entity. As for Tiara... she does have a valid point about the privacy policy. Screenshots of webpages really aren't needed. Quotes and retypes are probably better. Remember she is a Network Administrator so not only do they have to worry about security, but also policy of usage enforcement and other factors.
Nexon can't actually ban you for something you say offsite that isn't a direct attack of character. If they did a lot more people than currently banned would be banned. Any company with an offsite monitor team watch for feedback and criticism, both negative and positive. What they do with that is their business.
To people Maple is enjoyable, fun, and something to pass the time. People of all types play this game. Husbands and wives play, singles, teens, siblings, and some kids. Even if it's an MMORPG, it's more still a social network no different than FaceBook, Twitter, MySpace, Profil3, and various others. There are dozens of reasons to play. Pick one. Someone fits in that choice in some way, shape, or form.