2010-08-07, 04:22 PM
You are right there is no excuse. Problem is that the Maple community is borderline retarded when it comes to customer service. Check out the "See nexon does care" at sleepywood. If a company takes that long to respond to your issue, you should be foaming at the mouth angry, not jumping for joy. And it's certainly NOT a sign the company cares. A company that gives one iota of care to its customers will respond to their query within days, not f****ing months.
And what's worse is that Maplers don't take action. Take your problem and report it to the Better Business Bureau. Document it. Let people know. Eventually it will force Nexon to ramp up its customer service staff to meet the demands of its customers.
And what's worse is that Maplers don't take action. Take your problem and report it to the Better Business Bureau. Document it. Let people know. Eventually it will force Nexon to ramp up its customer service staff to meet the demands of its customers.

