2010-07-28, 02:20 PM
Darkning Wrote:Was there a deletion of items in Scania and loss of NX like there was in Windia? If so, my condolences. =X
What's worse is this was at the height of people cubing, so many of my friends spent upwards of 50K, and ended up with unpotentialed or even worse deleted items after the crashes. No NX was refunded. And the ticket response was:
Quote:We are aware that you have lost levels, mesos and/or items. Unfortunately, at this time we will be unable to restore your level, mesos and/or your items lost. Please keep an eye on the website for any updates and/or changes regarding compensation for this issue as they will be posted there.
Again, we apologize for any inconvenience this may have caused and appreciate your understanding. Have a nice day.
Sincerely,
GM Diatia
Nexon America, Inc.
Security Tip: Please do not give your password, PIN, or PIC to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.