2008-08-23, 06:40 PM
if it is just the modem, you can just call comcast and tell them your modem is broken. They'll ask you what the problem is and walk you through a whole bunch of stuff trying to fix it.
Try to be firm to them about getting a new modem. They should ship one to you without charge.
Try to be firm to them about getting a new modem. They should ship one to you without charge.

