Wow...

I think there is a trend though. Once you get players hooked, they will continue playing even if they are treated like crap. For instance, I know many people who have been falsely banned, hacked, etc. They complain, yet they keep playing. Nexon could jack up the prices in all Ndoor games, and even though people will be pissed, they most likely won't stop playing. And look at the hype for Blade & Soul, people will play it regardless of who owns it mainly because it looks very very promising. Imagine Blizzard getting bought by Nexon (hypothetically) Starcraft 2, WOW, WC3, D3...They would all be owned by Nexon, and people would still play if there was bad customer service, mainly because they are great games with potential, just like Maplestory.

I'm not sure what that had to do with my response beyond agreeing with the cash shop part and expanding on the reason why one should be concerned. There's a pretty good chance that WKO's service would become just as shitty as Nexon's once they discovered that "free-to-play" it literally a gold mine exploding with riches so you don't need to do anything at all to deserve them. All Nexon is going to do is speed up that process. But in the end, what happens with any given game comes down to what the boss wants. If the boss isn't a completely shitty person he'll continue pushing for good customer service. At least until Nexon feels like it's affecting their potential profits and demands they knock it off, but that's still a long time away. They'll go through a stage of observing income for several months, jacking up prices, observing income again, and finally cutting corners.