How do you dispute a closed Ticket?

I posted a new ticket asking for resolution rather than a rubber stamp response. Coincidentally that's the exact same thing I posted on the BBB and I didn't get a rubber stamped response, but I still got the same message about customer service not available through third parties. Whatever.

Hundreds of tickets have the wip stamp on them and were not closed yesterday I think.
Just looks like they got frustrated and rubber stamped all open ones. So yeah. I'll probably keep asking nicely until I get a response that a GM -actually- looked into the account. If they remove the scrolls then we don't really stand to profit from the glitch. f7

I'd be happy for them to take the Chaos Scrolls away, I just want everything else. =/

I was stocking up on Dual Blade early, I have 12 Wagners some very well scrolled ones and even 5 Liu Beis and over 200 60% dagger scrolls. 11 DEX single earring u/h, 28DEX bathrobe, u/h, 14 att gloves 16 att some 10 att, many other scrolls nice pacs, I could go on, lol...but man it's pretty sad to lose everything like that...And it wouldn't be that bad if No one actually got unbanned but instead some people get unbanned but the the others get the cold shoulder.