anyone know why i failed the verification?

i never charged nx using pay pal so wtp is going on? Does getting ip ban cause pay pal verification to fail?

My ip got banned from the free nx because i used nexon information for the survey.

http://pwntime.com/naturedragon/Maple%20Story/nx.jpg


**another thing: Isnt it stupid that nexon answer tickets about billing so fast while tickets about banning takes a life time?