Support Ticket System Offline

I'm going to assume it's offline because they were flooded with people asking about the Evan skill books. It boggles my mind that they can't do something as simple as post a new notice on the main site. It must be less work than dealing with tickets and having to lock threads in their forums, right?

But, I'm just speculating. It's also possible they're fixing some bugs in the system. Doesn't affect much for me; I've never been able to access the support section so soon after a patch anyway.