2010-04-01, 09:58 AM
My bbb ticket was closed due to it being submitted under a different email than the account in question. My initial hacking ticket through the support site was closed with a "we'll look into it" and then wiped away when they changed over to the new ticketing system. I have since opened a new ticket using the new system, which has been Open for quite some time. All in all the response has left much to be desired.

