2010-03-09, 12:36 PM
Kawasari Mimoto Wrote:They don't have to, but every MMO company out there should know how to address situations, and know how to reward and/or compensate players if the game's company is at fault. For example, look at Blizzard. I don't play World of Warcraft, but I have plenty of friends who does, and Blizzard does a great job at keeping their customer service in-tact and great.
/thread
If this is the case nexon is at fault every single time something happens then. When i lose my x2 for server checks/patches i should get new x2, if i lag out during a gm event nexon is at fault seeing that they caused it. What i'm trying to say for small problems like not being able to login they shouldnt bother.
Yea blizzard has great customer service but they water down the content. Everyone is happy about that right? My friend told me about how WoW was harder before now his outdated character can easily dominate now and he hates it.
Last post trying to be good
/exist stage left