2010-02-21, 01:32 PM
Oh man, I just love the fact that they can't replace an expired, scrolled item that vanished because of their glitch, but they can bring back a full inventory for someone who got their account stolen on their own accord. No offence, I just find it really funny. I don't know how Nexon deals with this stuff, I really don't.
In any case, grats on experiencing this. I'd love to say that this could be the beginning of a changed Nexon, but this is most likely just a one time event. Really, the experience you just had will probably never happen to anyone else again. If it does, it may just be a few more isolated instances.
Right. It should be standard practice. Unfortunately, Maple kiddies just LOVE giving away their info to "friends", or other people they think they can trust. Nexon's customer service is shit poor, I agree, but for them to do something like this for every account is too time consuming. If they perhaps came up with a more efficient way of doing this kind of thing, then maybe it would work out. According to the screenshots though, it seems they have to make every item individually again (probably looking through a log of some sort to make sure the items aren't photoshopped or anything) and then drop it all to the owner.
Exactly what I was thinking.
In any case, grats on experiencing this. I'd love to say that this could be the beginning of a changed Nexon, but this is most likely just a one time event. Really, the experience you just had will probably never happen to anyone else again. If it does, it may just be a few more isolated instances.
Beg Wrote:In theory this should be standard practice for hacked accounts, but seeing as it's Nexon, good job getting your account, equips and mesos back. I'm surprised it was still on record after so long.
Although begs the question, were they more responsive to you because you were level 200 or because of your status in-game, or was it just because you had your account hacked and your stuff needed to be returned in the name of customer service? There are several hacked accounts whose owners don't get treatment like this, usually due to "lack of information".
Right. It should be standard practice. Unfortunately, Maple kiddies just LOVE giving away their info to "friends", or other people they think they can trust. Nexon's customer service is shit poor, I agree, but for them to do something like this for every account is too time consuming. If they perhaps came up with a more efficient way of doing this kind of thing, then maybe it would work out. According to the screenshots though, it seems they have to make every item individually again (probably looking through a log of some sort to make sure the items aren't photoshopped or anything) and then drop it all to the owner.
Chameleonic Wrote:Waits for Harrisonized to see this...
Exactly what I was thinking.