Support Site Maintenance

I am inactive. However, I do have the time to change my password/pin every day. It doesn't take long...

So you honestly don't believe that just the possibility of you being compromised is no big deal? That the player has to take such extraordinary measures to secure their own account? I joined the army, I was deployed. I return home to consume the goods of a service provider I've used for a long time. They've lost all of my information and continue to blame me because I wasn't around. Is it really my fault? Should I have called from the battlefield everyday to make sure my records were on file for my return trip? They tell me that certainly would've helped.

Should I have to? No.