street Wrote:i know what you mean by outside action. BBB report sending complaints to top gaming sites about nexon, reports to cnn,sarah palin,george bush,Zeus,santa claus, etc. When i say maple union i mean the several others doing outside work along side with you. I'm trying to say those actions of your union was not the reason behind the support ticket upgrade.
In nexon announcement they clearly state a reasoning behind the new login system which seems to be connected in with their support system. Why have a new system connect to an old system?
If your outside actions truly are bearing fruits of its labor why no current glitches being fixed? why no tespia? why i cant get to 200? If their is no hard evidence proving that your outside actions are showing some sort of progress i'm not putting it on the groundbreaking list with eos who kept his movement with in house action to my knowledge.
@above only media attention i see about nexon is good ones, i dont see an article on the la times with the title "nexon worst company ever" i never said the tickets were the reason behind nexon acting up. The same way you claim the tickets are not the reason i say those media and third party attention didnt.
Clearly in my labours I am requesting for all of the things you've mentioned and not logical things like accountability, a site that works, and some real security.
Regardless, I am not pompous enough to believe that this is entirely due to the dozens of hours of work I've put into this, along with whatever else anyone else has done. That's ridiculous. It would be ignorant for me to believe Nexon didn't have plans to fix issues with ticketing or their lousy pomegranate security. What I'm saying is that it's not a coincidence that they're finally acting on it now.
Think of it this way: you know your room is a mess and so you gather everything up and put it into a pile to sort through. You've got a clear plan of action but you've really got no reason to do it. Then your mom comes in and tells you to clean up, but you don't. Then she shouts at you a lot, but you still don't do it. Finally she threatens to take away your computer; you're probably going to get up and start doing it. Especially if she starts unhooking pomegranate.
We've asked, we've shouted, and now we're finally acting, and coincidentally they've begun acting too? Yeah. It's not a coincidence.
edit: you seem a little daft so let me break it down further. I don't care about Tespia and I would NEVER mention it as a leverage point. It's a waste of time for everyone. Why would I request glitches be fixed when my main concerns are accountability and security? Bugs annoy me, but they don't concern me as much as their cruddy "support" system and the fact that anyone can find the private information of thousands of children because Nexon doesn't think before implementing a new system like referrals. And again, why the hell would I care if you can hit 200? Seriously. That's not a reasonable request. It's not objective.
edit again: Done explaining this to you, though. Don't care what you believe and there is and never will be any proof to the cause which means attempting to convince you further would be a waste of effort. No company would ever admit to being pressured into making necessary changes.