Any recent hacked accounts from Southperry users?

So what special things are you guys saying in your ticket to get them to esclate it and pay attention to it? They closed mine in 5 days and gave the standard reply of don't share your account and don't tell people your info and don't download keylogers. Did I just get my account broken into too early (dec 22) and nexon wasn't paying attention yet?

My account was hacked on 12/01 and my ticket was closed instantly. So I filed a BBB report a few weeks ago and their response was that I filed it under the wrong category and to resubmit it under the "Accounts" category. So I did that and I was given the generic "we'll look into it" response and the ticket was escalated. That's where my ticket stands as of right now.