That post just further proves that Nexon, or Hime at least, doesn't get it. It doesn't help that there are a million people peaching about different things but even if everything she said is true it doesn't change a thing.
Yes, they may be doing everything they can to search for the problem. But they're not addressing it openly and publicly and that is their responsibility, and they will continue to be attacked and harassed by random people who have been hacked until that time. They're not addressing any of the security issues that have recently been brought up (private information is easily accessible) and that leaves everyone insecure. They aren't CHANGING anything when this is the time for changes to be made. They're just doing the same thing they do every time there is an issue and that is curling up in a ball and rolling around in circles mumbling into their stomachs so no one who deserves to know what the problems are can hear.
There have been at least two good temporary solutions announced and Nexon has addressed neither while people continue to be attacked. Shutting down the game or giving us free item locks for a month would be great incentive to regain our trust but both of those hurt their bottom-line and so they're selfishly doing nothing. If they did shut the game down then it would probably make them work harder to find out what the hell is going on so they can go back to getting rich. Hell, if they had to shut the game down for a week and then came back with a cash shop update and the problem was fixed I would have no problem helping them recoup their losses. As it stands they're still losing money by being negligent in our protection.
Yes, they may be doing everything they can to search for the problem. But they're not addressing it openly and publicly and that is their responsibility, and they will continue to be attacked and harassed by random people who have been hacked until that time. They're not addressing any of the security issues that have recently been brought up (private information is easily accessible) and that leaves everyone insecure. They aren't CHANGING anything when this is the time for changes to be made. They're just doing the same thing they do every time there is an issue and that is curling up in a ball and rolling around in circles mumbling into their stomachs so no one who deserves to know what the problems are can hear.
There have been at least two good temporary solutions announced and Nexon has addressed neither while people continue to be attacked. Shutting down the game or giving us free item locks for a month would be great incentive to regain our trust but both of those hurt their bottom-line and so they're selfishly doing nothing. If they did shut the game down then it would probably make them work harder to find out what the hell is going on so they can go back to getting rich. Hell, if they had to shut the game down for a week and then came back with a cash shop update and the problem was fixed I would have no problem helping them recoup their losses. As it stands they're still losing money by being negligent in our protection.