2010-01-23, 08:07 PM
Playing Maple Story for the last two and a half years I get the impression they are alot more "Mom and Pop" store than their financial success would indicate.
1 - They used to repeatedly put up announcements that were clearly written by someone who used English as a second language. Besides blatant spelling mistakes they made common grammer mistakes that you wouldn't see from a third grader simply because our verb noun structure is different than whatever their native tongue is.
2 - I have heard bad reports about their customer service, never used it myself. Why? Because when I had a problem and went to the website the report form errored out every single time I tried to submit it. Shows a great lack of professionalism.
3 - Have you seen their ads? Seriously. Who creates that crap? I couldn't think of a worse way to market a product. It just goes to further show they are a bit out of touch with what they should really be doing. Its like their product is success in spite of their best attempts to sabotage it.
4 - Huge problem curbing the hacking epidemic. Horn Tail was getting owned on a regular basis and all of us honest people thought those hackers were taking a real risk. When the reality of the situation was the keystone kops go home at 5 pm pst or whenever and the hackers can do whatever they want after that. I know they eventually got this figured out, but to find out that security really was that lax, I mean its one map on one channel and they weren't even able to police that? It just shows their back end isn't together and they tend to deal with issues once it becomes a serious problem. For example the hacking was finally solved after being a problem for quite some time.
These different glimpses to what Nexon has done in the past leads me to suspect that they don't quite have everything together. Believe what you want about the hacking epidemic, but I personally know too many people like Eos. People that know plenty about computers, how to protect their computer, and how to find a virus if they were hacked. These people have been getting jacked left and right, one I can see, but its getting to be more and more and more. Several friends have quit because they were hacked. Its obvious there is a problem and then it needs fixed.
1 - They used to repeatedly put up announcements that were clearly written by someone who used English as a second language. Besides blatant spelling mistakes they made common grammer mistakes that you wouldn't see from a third grader simply because our verb noun structure is different than whatever their native tongue is.
2 - I have heard bad reports about their customer service, never used it myself. Why? Because when I had a problem and went to the website the report form errored out every single time I tried to submit it. Shows a great lack of professionalism.
3 - Have you seen their ads? Seriously. Who creates that crap? I couldn't think of a worse way to market a product. It just goes to further show they are a bit out of touch with what they should really be doing. Its like their product is success in spite of their best attempts to sabotage it.
4 - Huge problem curbing the hacking epidemic. Horn Tail was getting owned on a regular basis and all of us honest people thought those hackers were taking a real risk. When the reality of the situation was the keystone kops go home at 5 pm pst or whenever and the hackers can do whatever they want after that. I know they eventually got this figured out, but to find out that security really was that lax, I mean its one map on one channel and they weren't even able to police that? It just shows their back end isn't together and they tend to deal with issues once it becomes a serious problem. For example the hacking was finally solved after being a problem for quite some time.
These different glimpses to what Nexon has done in the past leads me to suspect that they don't quite have everything together. Believe what you want about the hacking epidemic, but I personally know too many people like Eos. People that know plenty about computers, how to protect their computer, and how to find a virus if they were hacked. These people have been getting jacked left and right, one I can see, but its getting to be more and more and more. Several friends have quit because they were hacked. Its obvious there is a problem and then it needs fixed.