Any recent hacked accounts from Southperry users?

I would disagree. This denial isn't a grief stage; It's just a symptom of their already present megalomania that tells them they're invincible and infallible and everything that goes wrong is the end users fault.

Your point is valid, but we cannot rule out the possibility that they know exactly what is going on, but are keeping mum on the situation to prevent further panic, because it's possible they don't know how to address or fix the current situation. It's possible that they'll continue to ignore this, like they always have in the past, due to their perceptions of megalomania. It's also possible that they see the writing on the wall, and don't want their reality to change.

The main issue is that this hacking epidemic is a crisis (from the community's perspective,) and not opening up a proper communication channel, like what Sarah has been lobbying for, is leading to a lot of fear, uncertainty, and doubt that Nexon could easily make go away.