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Any recent hacked accounts from Southperry users?
Just in case anyone is too lazy to back and forth over at Nexon's forum
Bobbort Wrote:BombsAway:

Do you know what accountability is, Bobbort?

Beer Of course I do

The initial act is the fault of the hackers but the following cloud of confusion, anger, and sadness are all Nexon's fault for not being accountable. A month and a half went by where they continuously dismissed all claims of hackings. A half a month has gone by since they realised that this is more than just some dopey kids giving out their information. Two months have gone by without any real recognition of a problem from Nexon, but rather self-serving claims of "NOPE, NOT OUR FAULT. WE HAVEN'T FOUND ANY SECURITY BREACH."

Honestly, if they cant find anything wrong on their end, what can they do? I agree a public statement of we are looking into the issue will be at the least comforting. I do firmly believe if something is found on their end people will be offered some form of compensation.

And people are still being hit. And Nexon is doing nothing for anyone but themselves. The patch could and should have been delayed. Their ship is sinking and they seem more interested in asking for contributions to keep it floating than insuring every passenger knows that there's a problem and is wearing a life-jacket. Everyone on their staff should be doing damage control right now, not continuing with business as usual, that's not how you deal with an emergency, and this IS an emergency.

I dont understand how they are doing nothing but for themselves? I imagine they also don't want to cause a mass hysteria by releasing a public statement saying, you may be hacked change your password frequently.. or something along those lines This issue will take alot of investigating to determine the cause. Releasing false of half truth information cause the investigation isn't complete isn't going to help anything either.

You know what's the worst, though? One of their cherished members gets hit and they jump to fix your problem. I sent in a ticket asking for an email address switch months ago and it was closed, even though I pleaded with them. The same has happened to so many others. So what do we need to do to get treated like human beings? Not just to be protected before we get hit but in the wake of the damage to insure we won't drown.

I did not have my email changed

Furthermore, maplestory has become far from a "free to play" game, and you can argue that into the ground but it's untrue. Those pay to play games treat everyone equally and they make far less money than Nexon does. So expecting a little civility, a little accountability isn't so far-fetched. Defend them all you want but you're just enabling criminal behaviour. As long as people who are blind to their negligence exist they will never change, because they don't have to. People will keep paying them to be a second-grade, no accountability company. That is why the better business bureau exists, and that is why it is important for everyone to contact them, regardless of age. We all deserve the same treatment and Hime's response to you in this topic proves clearly that we aren't all getting it.

While this may pale in comparison, every time Nexon has been at fault for something they admitted and compensated people for it. The HT Pendents being hammerable ( I know thats not a word...) They said it was a mistake and will be rolled back, and they gave some form of compensation for it. The bigfoot glitch they said was a mistake do not abuse this glitch while we work to correct it. Later when they made Bigfoot super strong they said opps, our bad, we'll fix that. The monster book glitch they said was their fault and people were compensated for it, and of course patch delays they add 2x event for. While these pale in comparison They are examples of nexon admitting fault and comping players for their mistakes.

It's not unreasonable in any way to expect a public statement from an official high-ranking Nexon staff member where everyone can see it. It's not unreasonable to expect them to do everything in their power to protect our identities before profiting (as Eosian pointed out in my topic, they're not bound by share-holder laws.) It is unreasonable to expect answers immediately, but following that, it's not unreasonable to expect a temporary solution like item locks or even shutting the game down to protect their players. But they haven't taken any of those reasonable measures and that makes them negligent.

I cant disagree with anything there

It confuses me because you should understand that more than anyone; you've been violated. Perhaps it was their corporate limo ride back into your account that reassured you of their love but the rest of us aren't so lucky, Bobbort.

I didnt get any sort of corporate limo ride back to my account at all. I did not have my email changed, they also have changed others emails in the past. Someone mentioned them doing so in this thread. Please dont think a GM came in game and hooked me up with equips, mesos or anything, I can assure you that didn't happen.

Trust me I am very mad and quite hurt this happened to me. I lost alot. Most of my time was spent bossing which I can not do now. It took me almost 45 mins to kill a Bigfoot today f3 I lost nearly 2.4K on my damage range. Seeing my equips in a shop just enraged meSuper Angry But there is nothing I can do really, I cant make them give my stuff back. I also wont let these "terrorist" deter me from enjoying my free time. I'll build stronger then I was before and make sure everything is locked. While paying to ensure my items are safe on a free game kind of sucks, it's definitely worth the piece of mind, in my opinion.

I do not visit elicit sites nor share info (other then rep muleSurprise) and my email is not a free account so I am at a complete loss as to how this could of happened. Also the account I use here on the forum is not the same as the account I play in game.

<sarcasm> Perhaps they are allowing this to happen to promote lock sales </sarcasm>
That's a joke that someone firmly believed may be the case on another forum Hmm

Although he might have been sarcastic about Nexon deliberately doing this to promote lock sales, I wouldn't be surprised if their lock sales increased as a result of this. The locks still aren't in the top 5 sold items in the Cash Shop as of Jan. 22, though.
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Messages In This Thread
Any recent hacked accounts from Southperry users? - by BDRyan - 2010-01-18, 01:09 AM
Any recent hacked accounts from Southperry users? - by Fumni - 2010-01-23, 12:29 AM

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