Nexon's negligence.

I submitted a ticket about this issue directing to the other thread and the one on SW.net...took them 2 weeks to get to it.

 Spoiler

Greetings,

Thank you for contacting Nexon America’s Customer Support team.

Thank you for the report. Please be aware that there are many security measures put in place to protect our players. Unfortunately, many who have fallen victim to unscrupulous players have done so as a result of neglecting some very basic rules.

Players sometimes do not realize the type of information that they give away to their friends, or even strangers. Some are even quick to believe in scams or fake websites that will "double their NX" or make them a "GM." As it says in the constant reminders viewable in-game, or the various places on our website, you should NEVER give out sensitive account information or visit websites that you do not trust. One thing to remember, if the website claims to do something that is too good to be true (that the official Nexon.net doesn't mention,) it should probably be avoided.

Additionally, it is recommended that you run an up-to-date anti-virus/antispyware program to consistently protect yourself from keyloggers and other malicious programs. As long as you can follow these fundamental rules, you should not have anything to worry about.

Thank you for your support in being a positive member of the Nexon community!

Sincerely,

GM Jascol
Nexon America, Inc.

GM Jascol plans to hang out in the Sky Tower and enjoy the view!

For security reasons any sensitive account information has been made private.
Please do not give your password or pin number to anyone for any reason.
Nexon representatives will NEVER ask you for your password or pin.

Annnd this is exactly why we need to directly bypass Nexon. They've rarely admitted their own faults and don't take anyone seriously, which is one of the things we need to write in our reports.

Even if this string isn't their fault somehow, it's still their duty to get to the bottom of it and warn users of the new danger that is affecting so many.