2009-11-22, 04:42 PM
It was an F at some point. Then it turned into a B+. Two days or so ago it was a D. Now it's an A-.
Nexon America's BBB rating gets raped by a steady influx of complaints. Thing is, apparently there is a way for the company to challenge a complaint's veracity, at which point the customer has to respond to that by filling out stuff. I've never actually filed iwth the BBB for any reason, but I've heard this from people that have. Dissatisfaction with Nexon is not the same as dissatisfaction with a company that scammed you while repairing your car, or sold you a broken refrigerator and wont' let you return, so that's why, I suspect, that the Nexon rating fluctuates.
Does anybody know further stuff about this matter? If there's anyone that's actually filed a BBB complaint against Nexon, I'd like to hear how it went. Regardless of whether people here like Maple or DFO, we all know Nexon is not an A- or a B+ company.
Nexon America's BBB rating gets raped by a steady influx of complaints. Thing is, apparently there is a way for the company to challenge a complaint's veracity, at which point the customer has to respond to that by filling out stuff. I've never actually filed iwth the BBB for any reason, but I've heard this from people that have. Dissatisfaction with Nexon is not the same as dissatisfaction with a company that scammed you while repairing your car, or sold you a broken refrigerator and wont' let you return, so that's why, I suspect, that the Nexon rating fluctuates.
Does anybody know further stuff about this matter? If there's anyone that's actually filed a BBB complaint against Nexon, I'd like to hear how it went. Regardless of whether people here like Maple or DFO, we all know Nexon is not an A- or a B+ company.