Permanent Kino has no sound effects

I have the same problem with my White Tiger, which was gifted to me.

I doubt it's the gifting that glitched them, the pets themselves probably don't have sound added to them since Nexon made a separate item for permanent pets.

It would have been smarter to just give out the normal versions of the pets, and just take away the expiration date.

OR even better!
Make the new pets, but copy and paste EVERYTHING from their expiring counterparts onto the newer version, except for the description, which is the only reason they made them separate pets in the first place. That way, sounds and quests worked fine.

I can't even log a ticket about it, because I get an error when I hit submit.