Combattente:
It's wonderful that you got refunded, but please do not assume that Nexon refunding you in this one instance means they are anywhere near as quick to refund other people in other instances. In fact, most people who lose money in Maple do it because Nexon is incompetent.
A large site I go on is coded so each trade and gift can be traced by the top tier moderators. If you are hacked or scammed on that site, the moderators will use their tools to adjudicate the situation, (that is, determine whether you've been hacked or scammed,) track your items to the accounts where they've been placed, return them to you, and permanently ban the person who scammed or hacked you. However, Nexon has not coded their trades in this manner, and does not compensate the victims of hackings or scammings. They claim this is because they have no way to tell that you did not give the items of your own free will. In reality, they could easily code their trades so they're titled, ("I am trading my C. Ilbies for 110 mil," for example,) and so the trades are tracked, (Nexon knows who got the C. Ilbi, and who got the 110 mil.) Honestly, if your 40 luk katinas and 12 C. Ilbies are "traded" to another person one day for nothing, (hacking,) or if you traded your Crystal Ilbies to another person for 12 million in FM (scamming,) and you contact Nexon, it's safe to say a hacking or scamming has occured. People losing money from such activity do not lose 10 dollars, they can lose more like 600 or 800. Nexon does not code against hacking and scamming simply because they don't give a pomegranate about their players and because they feel that hacking and scamming do not sufficiently cut into their profits for them to program code against these things.
It's wonderful that you got refunded, but please do not assume that Nexon refunding you in this one instance means they are anywhere near as quick to refund other people in other instances. In fact, most people who lose money in Maple do it because Nexon is incompetent.
A large site I go on is coded so each trade and gift can be traced by the top tier moderators. If you are hacked or scammed on that site, the moderators will use their tools to adjudicate the situation, (that is, determine whether you've been hacked or scammed,) track your items to the accounts where they've been placed, return them to you, and permanently ban the person who scammed or hacked you. However, Nexon has not coded their trades in this manner, and does not compensate the victims of hackings or scammings. They claim this is because they have no way to tell that you did not give the items of your own free will. In reality, they could easily code their trades so they're titled, ("I am trading my C. Ilbies for 110 mil," for example,) and so the trades are tracked, (Nexon knows who got the C. Ilbi, and who got the 110 mil.) Honestly, if your 40 luk katinas and 12 C. Ilbies are "traded" to another person one day for nothing, (hacking,) or if you traded your Crystal Ilbies to another person for 12 million in FM (scamming,) and you contact Nexon, it's safe to say a hacking or scamming has occured. People losing money from such activity do not lose 10 dollars, they can lose more like 600 or 800. Nexon does not code against hacking and scamming simply because they don't give a pomegranate about their players and because they feel that hacking and scamming do not sufficiently cut into their profits for them to program code against these things.