Goodbye

Same here, they stated that nothing can be changed (especially when you forgot everything =/)

I filed this thingy to Windows about how he hacked my hotmail -- I told them I couldn't access it anymore and they changed the password/secret question. They had this form where you could fill out as much stuff as you could remember from your account, like who was on your friends list for Messenger, what folders you made, what specific e-mails there were, and so on. I think I gave them plenty of information for them to know it was my e-mail, but you never know. Windows said they'll reply within 24 hours. I really hope they make the right choice