2009-09-03, 11:53 PM
Plasmablaster Wrote:Just make due with what you have I guess. After all, they are giving us a chance to shout at them for all the crimes *AHEM* things they have done against us. At least it may be more reliable than the worse-than-crap ticketing system that fails due to numerous people using it.
Anyway, I went nearly to the limit of the 100 word max totalling to 99 words:
"The current Ticketing system is often too busy to carry out requests, which limits players trying to report problems with Maplestory, so an improvement or a new system to contact Nexon is needed. In addition, more Game Masters are needed to patrol the servers to catch obvious hackers advertising hack sites. Moreover, there needs to be communication between players and Nexon staff or Game Masters to outline the specific problems that go on in Maplestory servers, as current problems with abusers in servers such as Scania have been ignored with the ticket system, resulting in dissatisfied players and customers."
Yeah, that is geared more for Scandalia especially given the group of abusers that have gotten more than enough attention now (But I suppose we can just keep dreaming, eh?).
On the side note, who wants to bet that Nexon will read the first ten, select those as winners, then discard all other surveys or ignore all of the things wrote in the suggestions area? Since they are just picking 10 winners out of millions of players playing their blasted game, they are obviously are not going to read through the rest of the surveys (This is based on how they handle their ridiculous ticketing system).
I wrote on the ticketing system also, but more on a personal matter. A few weeks ago now, I got an email from some random person ive never met, and it contained both my Nexon ID and my password, and they were asking for the pin to the account (my BMs account no less).
So, after i read it, I imediately jumped over to the maple page and changed my password, along with my existing pin, and to top it all off, I submitted a ticket about it, containing the persons email address that was trying to get my pin (which i replied to him saying he can go suck a plantain for all i cared). Lowinbehold, barely a week into the ticket being open (took about an hour just to submit it) i go back to check it, and they deleted it without giving me a response. On the survey, I told them i was unnerved by the fact that that happened.