Lag since .75 Patch?

So, I got fed up with the lag problem and sent customer support a ticket about it, and got this as reply (they also closed the ticket):


At first I thought they either replied the wrong ticket, but then again, could this be true?
I don't use a download manager, but my maple was patched over and over with they're patcher, so it's possible they somehow screw up the files.

Anyone ever try re-installing maple as a lag solving problem and got it to work?

I think I'll try it anyway next time I get the major lag, just to be sure...

That's their basic copy-paste response on dealing with lag. An unbelievable amount of dumb people log tickets because their computers aren't good enough to run maple.