Oh sh'it, my fire monkey..

Me: “Hello, thank you for calling [electronics store]. How can I help you?”

Customer: “Hi. I bought a Game Boy for my son a few days ago from your store, and it’s not working.”

Me: “Did you purchase a warranty?”

Customer: “Yes, is there anything you can do? My son was playing it earlier, and it suddenly turned off and refuses to turn back on.”

Me: “Maybe it ran out of batteries. Did you try and recharge them?”

Customer: “Wait, this uses batteries?”

Me: “Yeah, there’s a charger that comes in the box. Try plugging that in and waiting a few minutes and then seeing if it works.”

Customer: “But I threw the box out.”

Me: “Did you take everything out of the box?”

Customer: “Let me ask my son.”

(I was put on hold for a minute.)

Customer: “Well, I found the charger, but it doesn’t look like I’ll be needing it.”

Me: “Why not?”

Customer: “My son just snapped the system in half because he couldn’t get it to work. I don’t suppose the warranty covers that?”

Me: “Unfortunately, no.”

Customer: “I see. Then I have one more question: do you have any electronic child-spanking-devices?”

Me: “Nope, sorry.”

Customer: “I see. Guess I’ll need to do it the old fashioned way.” *click*