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NEXON customer service changing for the worse?
#39
Quantact Wrote:Jesus Jimminy on a pogo stick. You got hackings and scams everywhere on all servers and Nexon doesn't do $hit about those, but Nexon is "competent" because it restored 2-3 people?

The vast majority of people DON'T get restored. I myself was screwed out of 500 bucks worth of crap, I had a mountain of evidence including a SS of the guy admitting the crap was mine on the email he used to create his maple account, and he never returned the stuff. Nexon didn't help me. They didn't even answer the ticket. Tons of my friends were hacked, Nexon didn't help any of them. So you give me 3 counter-examples, and you "know better?" I am really glad that being lvl 200 with speshul GM connections helped your 2-3 friends. I have no GM connections, I still should have gotten my $hit back, and so should all the people I met that had that happen to them.

You sound like one of those guys that prefer living in a 3rd world dictatorship where the corrupt rulers' friends get favors, and you feel speshul because you're one of the ones getting favors, or you can get YOUR friends GM favors. To be blunt, none of us "ordinary people" give a $hit about FangBlade or Tiger or you. There is ZERO excuse for Nexon helping them (or you) but not helping people like me and my friends. You're not better than me becuase you have 40 levels on me. Until Nexon adjusts to restoring most or all of their victimized customers, it will be regarded by the vast majority of the public as INCOMPETENT. 2-3 scams/hacks fixed out of 25,000 or something is not a good track record.

I dont remember seeing Avenge saying anywhere where he personally had GM contacts to help his 2 or 3 friends. In fact i don't recall him saying that the cases of those people getting restored were even his friends. They were merely just cases that he knew about. Although i don't disagree with the rest of your post, just pointing that out.

Here's a hint guys. You want help from a GM? Money talks. Lots of money.
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NEXON customer service changing for the worse? - by MonkyMagic - 2009-05-26, 05:14 AM

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