Poll: Has Nexon improved since they published their Open Letter?
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5 Stars - Yes! They've really, really stepped up their game.
16.81%
20 16.81%
4 Stars - Definitely improved, but Nexon still isn't great.
48.74%
58 48.74%
3 Stars - Meh... they're okay. They've done some good things, some bad.
26.89%
32 26.89%
2 Stars - Not really. it's still the same ol' Nexon.
5.04%
6 5.04%
1 Star - Nexon sucks and has gotten even worse.
2.52%
3 2.52%
Total 119 vote(s) 100%
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Been a month since Nexon's Open Letter
#31
Fumni Wrote:I voted 3.

As has been echoed through the majority of the responses on this board, the hacker problem has significantly gone away. However, they still have missed some of them in Mardia, and at this point, it doesn't look like they are going to ban them anytime soon. At least their hacking attempts are curbed at the moment. I'm only hoping the Maple PI system will lead to better communication between players and the administrators in the future.

Their customer service seems to be a bit better, but a bit draconian too. One of my oldest Maple friends was perma-banned a while ago for accusations of being a hacker during the great purge, and he never hacked. He logged a ticket, and within a week, Nexon realized they made a mistake and unbanned him. Then a week later, he was 1-month banned for being on his account with an inappropriate ign. So that was a string of bad luck on his side.

And content wise, frankly this never really bothered me too much. The only things I ever look forward to is Timeless Temple and Maker skill, but it would have been nice if the Puff Daddy Cake Boss were summoned in town a bit more often, as hunting him down really made the last anniversary memorable. I do like how they are making better efforts to communicate what they are adding/fixing in each server check or patch.

Quick summary: good on banning hackers, but still missed some infamous ones; they seem to be responding to tickets, but need to use better discretion; and content is fine by me, but I can see why some players could complain about this.


*cough*cough* DoeZX *cough*cough*

Yeah, I voted 4 stars because they're at least trying to be a better company. I mean they've been doing a great job on getting rid of private servers, a better job than they were before on responsing to glitches (sort of), and a better job at banning hackers, although just like you said, there are still some biggies left in Mardia.
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Messages In This Thread
Been a month since Nexon's Open Letter - by Fiel - 2009-05-17, 12:35 AM
Been a month since Nexon's Open Letter - by Dusk - 2009-05-17, 12:47 AM
Been a month since Nexon's Open Letter - by Eos - 2009-05-17, 12:50 AM
Been a month since Nexon's Open Letter - by Rick - 2009-05-17, 01:08 AM
Been a month since Nexon's Open Letter - by Nesso - 2009-05-17, 02:12 AM
Been a month since Nexon's Open Letter - by Fiel - 2009-05-17, 04:44 AM
Been a month since Nexon's Open Letter - by Mark - 2009-05-17, 04:49 AM
Been a month since Nexon's Open Letter - by Sarah - 2009-05-17, 09:55 AM
Been a month since Nexon's Open Letter - by Kirov - 2009-05-17, 09:58 AM
Been a month since Nexon's Open Letter - by Fumni - 2009-05-17, 12:33 PM
Been a month since Nexon's Open Letter - by holyforest - 2009-05-17, 02:06 PM
Been a month since Nexon's Open Letter - by Hazzy - 2009-05-17, 04:48 PM

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