Mp3 issues (Zen Stone Plus)

Problem: Zen Stone/Plus cannot be charged, when plug into computer usb port, put for 3hr take out, cannot switch on.
Solution: Use an external charger(usb to the power source), don't plug your zen stone/plus into the computer. Works for me.

Relating to the quote above... Basically, what I've found is that recharging doesn't like to work on laptops, try on a desktop tower computer. See if that helps. Should you choose to buy another creative mp3 player, buying the charger would be worth it: it's universal to all creative manufactured mp3 players.