VMware vs. HackShield: Error 66307

Well, I dropped this into another thread, but there are probably a few people around here trying to play Maple on VMware, so I figure this deserves its own thread. Perhaps we can collaborate and eventually get it working, or at least figure out what's wrong. I'd like to place a bug report with the developers of HackShield, as Nexon undoubtedly has no clue what's going on.

The story so far: I run an nLited XP Pro in a virtual machine, using VMware Player on Gentoo Linux. Host system is a quad-core Q9400. This worked fine (albeit not the greatest performance, but acceptable; I don't die from lag, even in Zakum) for the two months I'd been doing it—until Nexon America ditched GameGuard for HackShield. I patched this morning and played for less than an hour on a low-level character. Leaving him idle in town, I switched away from the virtual machine, then returned after 10 minutes or so to find:



Just for the hell of it, I opened a ticket on Nexon's site.

 My ticket

I run MapleStory in a virtual machine. This worked fine using GameGuard. Today I switched away from the VM with the game running, and when I came back to it my game was closed, with a dialog up from HackShield that said "Initialization error 66307 / Change occurred in system time....

 Irrelevant copy-n-paste response

Comment
04/28/2009 11:04:14 PM | GM Raven



Greetings,

Thank you for contacting Nexon America's Customer Support team.

Here are a few suggestions that might resolve your issue:

1) Close any extra applications before starting the game as they may interfere with our game clients. If you do not feel comfortable turning off your firewall or antivirus, we suggest configuring them appropriately to allow the game client to run.

2) Run a Virus/Spyware scan on your system to make sure that it is clean. Malicious programs can interfere with the game and compromise the security of your account.

3) Please make sure that you have DirectX 9.0c or better and that your video card drivers are up to date. More information about directX can be found in our "Game Download" section at Nexon.net/

For nVidia video card drivers: http://www.nvidia.com/content/drivers/drivers.asp

For ATI video card drivers: http://ati.amd.com/support/driver.html

4) Please make sure that Windows is configured to allow the execution of the game client. To verify this, click on your Start menu, Control Panel, Performance and Maintenance (if applicable) and then double click on System. Select the Advanced tab and click settings in the performance section. Once there, select the Data Execution Prevention tab and make sure that the game client is added if the second option is selected. Also make sure to click Apply and Ok if you make any changes.

5) If all of the above solutions do not resolve the issue, we advise that you re-download the game client and then reinstall it. For best results, we suggest to delete the folder the game is in and any other related files or icons before you reinstall the game. You can download the game client from our "Game Download" Section at http://www.nexon.net/

For MapleStory you might also try:

A) If you have problems with the patcher, we suggest downloading our manual patcher from our "Game Download" section at http://maplestory.nexon.net/

B) If all you see is a black screen or you get disconnected every time you enter the game, browse to your MapleStory folder and run the "Setup.exe". You will be prompted with a question. Click NO and the setup will run through various frequencies and attempt to find one that works for your monitor. When you see the MapleStory image during the test, press ALT-H to notify the setup that you are able to see it. Outdated video drivers can also cause this; refer to #3.

C) If you have Windows Vista, right click on your MapleStory icon (not the desktop shortcut) and select properties. Once in the properties, click on the compatibility tab, check the box that says "Run this program in compatibility mode for:", select Windows XP (Service Pack 2) from the drop down menu and click Apply. For best results, make sure to log on your computer as an administrator. While this solution will help MapleStory function under Windows Vista, please remember that it is still not fully compatible.

I apologize for any inconvenience this may cause.

Sincerely,

GM Raven
Nexon America, Inc.

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 My parting shot

Thank you for your canned response. It has nothing to do with my problem. However, I have learned something today: That what I write in the text box does not matter. This important fact will save me time in the future.

I should overcome my laziness and get Hijack This, or something else that can nicely list running processes the way "ps ax" does in Linux. Until I do that, you'll have to take my word for it that all I have running besides Maple when this happens is Notepad and Avast antivirus. Of course there are many system processes that don't show up on a normal task list.

Now, I sometimes experience odd lag in the game while running on VMware. Sometimes (usually when first entering a map) my character moves faster than it should, and I think this is caused by the system lagging and then catching up to where it should be. Sometimes I experience "slow motion," usually caused by lag when a sound tries to play; because of this, I turn sounds off when bossing or PQing, but normally I like to have them on. These obviously affect my speed, but the thing is that I don't think I experienced these this morning, and HackShield decided to pick on me while I was standing there doing nothing. :f6:

So... let's collect information here. What have your experiences been with HackShield on VMware? Has anyone had success, or is everyone suffering from this?