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A CAREER WITH THE MMOG INNOVATOR AND DEVELOPER/PUBLISHER OF ONLINE FAMILY-FRIENDLY GAMES.
We are currently looking for a total of fifteen (15) GAME MASTERS, consisting of five (5) full-time and ten (10) part-time. The Game Master provides on-line in game monitoring for all Nexon games to ensure Nexon?s Terms of Use and specific in game policies are being followed. This person will investigate reported harassment issues and escalate as needed based on the investigation. They will also manage and execute special in game events for on-line users. He/she will report directly to the Customer Support Supervisor.
This is temporary position located in our Los Angeles, California office with employment being handled by a third party vendor. Shift hours and days may vary as department hours are adjusted. Applicants need to be available to work additional overtime hours and weekends as needed.
Details:
* START DATE: April 13, 2009
* END DATE: June 30, 2009
* SALARY: $9.00
* SHIFTS:
Monday - Thursday
Shift 1: 8am - 5pm
Shift 2: 12pm - 9pm
Shift 3: 5pm - 2am
Friday - Saturday
Shift 1: 7am - 4pm
Shift 2: 1pm - 10pm
Shift 3: 4pm - 1am
Shift 4: 10pm - 7am
Sunday
Shift 1: 7am - 4pm
Shift 2: 1pm - 10pm
Shift 3: 4pm - 1am
Responsibilities:
* Local candidates will only be considered for the position
* Be thoroughly familiar with company on-line game playing policies and Nexon's Terms of Use.
* Monitor and manage players to adhere to the company policy in playing the games.
* Assist the players only when necessary, upon supervisor's approval.
* Document any activities that require further investigations.
* Organize and run events for the player base.
* Adhere to posted game policies of each product support.
* Perform any additional tasks as assigned by Customer Relations Manager and/or Supervisor during the course of normal business game operations.
Qualifications:
* Flexible work schedule. All employees may be required to work a variety of shifts including nights and weekends. Overtime may be requested during times of high volume due to game updates or product launches.
* Must be able to deal with variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
* Possess good computer skills and knowledge of MS Office.
* General experience with Massive Multiplayer Online Games and with Role-Playing games is preferred.
* Work in team collaboration, be open to take suggestions and follow directions given by the supervisor.
* Must be proficient in English spelling and grammar.
Qualified candidates please email your resume to:
now-hiring@nexon.net with GAME MASTER in the subject line.