2017-12-18, 05:14 AM
Nexon Wrote:[Update] 1:03 AM
Earlier today we discovered an issue with the Mega Burning Project event in which illicit players were using a packet hack to force multiple characters on various accounts to a burning status. Once we identified the issue, we immediately took action to bring the servers down to avoid further abuse and confusion from all players affected. We have now blocked the packet hack that illicit players were using and have taken action on those accounts we found to be the cause of this hack. There will be also an ongoing investigation to determine if there are any other actions needed as a result of this hack. For all legitimate players who were affected by this issue, please note the following:
- We will not take any action on your account due to benefiting from the issue.
- We will not remove any burning event rewards you may have redeemed.
- If some of your characters were burned illicitly in the same world as a legitimately burned character, we have decided to remove all burning status effects from all characters in that world.
- If your character’s burning status was removed, you will be able to burn a new character.
We understand the frustration that this issue may have caused and we sincerely apologize for the inconvenience. We will be extending the end date of the Mega Burning Project event and providing compensation for this issue in a future maintenance.