The state of the game (GMS)

coming in first to yank the rug away from under the funposters' feet. no saying "pikamemnon thread".

which survey are you talking about, btw? the retweet event? that's just because the rewards are so ass it's not even worth the two click effort to join in.

also it helps to specify your complaints. "OMG it's so toxic" doesn't really tell anyone anything. We need to know how you think toxicity is present, for anyone to even come up with any solutions to the problem.

Ahem.

Pika. Memnon. Thread.

On a more serious note...

Can you really call the community's attitude towards Nexon "toxic" rather than simply being jaded or tired of their constant non-effort towards issues? Players want more consistency with rule enforcement (glitches, exploits, etc.), far more GM presence and actual patrolling for the blatant botting problems, and just better response over all with the ticketing system. Automated responses are simply not okay. A company that makes as much money as Nexon should not be cutting as many corners as they do and expect everything to just run with no problems.

There is no magic bullet solution, of that you are absolutely correct. However... I can almost guarantee that alleviating a lot of what I mentioned (And noticeably so) will lift players' spirits and general attitude towards Nexon very quickly. I don't think anyone expects such drastic changes overnight, but come on - they've had over a decade to get this pomegranate figured out. Over a decade of the exact same complaints from the exact same players who love this game and don't want it to die off.