So did the GM do good?

The spot thing doesn't make much sense to me unless of course the person was still on the account when the GM told him he needed to get on it like sapta said happen to her and the person told the GM his concern about losing the spot (maybe even telling him he paid for it) so the GM had little choice but to try to secure the spot till the issue was resolved, though how the GM would contact the person after being done to give back the spot confuses me.