2015-02-06, 02:25 PM
CM_Artasi Wrote:It's not a special case, or it shouldn't be. I'm not sure who you've been in contact with in our CS department, but if you were falsely banned for whatever it may be, and you were proven innocent and unbanned, this should be noted on your account and you should be eligible for participation following that being cleared.
Historicaly speaking, this has not been the case.
Were you the victim of a false auto-ban, which your system has been proven to have done time and time again over the years, you recieved a stamp on your account that customer service refused to lift.
That was at least the case for my own wife who got hit by one of the first waves of false bans, back when Crimsonwood came out. Her IGN is Toniarion if you which to check the details.