Where do we begin?

You can't select the people who make up your community when you have no filter. People don't cheat or abuse the system for any set number of reasons. Nor will addressing this problems have a proportional effect on abusers who take advantage of exploits or openings in the system. The only thing that any company can account for is to try to address the lowest common denominator and hope that is sufficient enough to continue turning a profit for their business.

The details are trivial and pointless, the reasons, as always, purely human ones.


As for you, KhainiWest, it seems to me that fewer people will cross over to the dark side when they know there's reason not to.
We see all kinds of people get away with so many things, and the "Second Chances" isn't helping much either. People have no confidence in the report systems because they rarely ever see anyone reported be reprimanded for their offenses. And even when they do, how can anyone be sure that this came about because of the report, as opposed to a GM discovering it on his own?
When you submit a ticket reporting a player, what happens? It's automatically closed, and an automatic reply is posted. "Unfortunately privacy concerns forbid us from revealing any information about one player's account to any other player. Therefore we will not be able to report on any actions we take concerning your issue."
That's fine that privacy concerns prohibit revealing another's account information. That shouldn't excuse a complete denial of any information whatsoever, like who has viewed the ticket, and when, if ever. Let's face it: sometimes things fall through the cracks. But because of the current situation, we don't know if an abuse report ticket has properly gone through or if it has gone into limbo.

"Rest assured however, that Nexon America takes all player reports very seriously and all such reports are thoroughly investigated."

We can't be expected to believe that when we have no indication that this is actually happening, and worse, that tickets rarely ever result in any action being taken.