MapleStory Second Chance 2.0

Why else would that be a separate question on the ban/rank appeal form? They already have a place to appeal for billing related bans, and most of those bans cause you to be unable to log into your account on the website anyway, you just email about it directly.

Originally it was about large nx buyers, which would get priority. I can't think of any company that doesn't put paying customers a priority, so think of it as two classes of players rather than 3.

All 3 community managers we've had revealed to us that was the original "priority", but as of recently as summer of 2012 that priority has been dropped apparently.