Customer Support Rules Updated

I don't understand. People already know hacker related issues won't change and why it won't change. Believing or even hoping that Nexon does something is nonsense. Negligible improvement or little improvement doesn't even change things, I don't understand why anyone would make a big deal out of it. The big changes that the game needs won't happen, the game will keep on sucking and it's up to everyone to chose if they deal with it or not. Deluding yourself that everything is or will be fine is madness.