Customer Support Rules Updated

Way to flush this notice people.

Like others have said, Nexon has made these promises to improve before, so we'll believe it when we see it.
When they clear the record of players lag autobanned years ago so that they are once again eligible for some events, then I might believe.
When they start replying to lag autoban tickets with something like 'Our apologies for the undeserved autoban, here have 5k Nx' instead of something like 'OK, Hacker, we'll give you just one more chance', then I might believe.