Customer Support Rules Updated
#25
ShinkuDragon Wrote:i don't see why the time you joined matters, for that matter i started playing at beginnings of 2006 so i don't see the point. you can get hacked, there's dupes, and there's a myriad of other things, and their customer support still sucks massively and is for the most part automated. i'm not saying they haven't changed, i'm saying that the improvement is minimal and negligible.

i stopped seeing what they could do, right now i see what they did and what they're doing, and they're doing the same as the last three years, which is... nothing really a small improvement here, a duping incident there, yeup, the same thing.

Idk, you said nothing changed in your original post, not that the change is negligible. I was arguing that there is change, but I never argued that their customer service is good, but better.

Additionally, time joined does matter, because customer support changes over time, and that's the whole basis of the argument, you know? Also, it's entirely possible to play this game without ever getting hacked. A majority of the population hasn't been hacked, and a majority of the people who do get hacked are hacked due to social hacking (I.E giving someone they trust their info). Nexon used to not do anything about this, but now they will give you a hefty sum of maple points to assist you in possibly putting you back on your feet.

It's hard to change a game when it's designed around Korean's interests in a whole different market... But they're definitely trying, at least from my perspective.

However, I think the game is way too far gone for me to have any long term interest in it now.
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Messages In This Thread
Customer Support Rules Updated - by Notify - 2014-02-25, 03:18 PM
Customer Support Rules Updated - by iamflip - 2014-02-25, 03:23 PM
Customer Support Rules Updated - by DavyJonesx - 2014-02-25, 03:36 PM
Customer Support Rules Updated - by Mazz - 2014-02-25, 03:48 PM
Customer Support Rules Updated - by Mazz - 2014-02-25, 03:54 PM
Customer Support Rules Updated - by Marcellow - 2014-02-25, 04:04 PM
Customer Support Rules Updated - by Chilly - 2014-02-25, 04:18 PM
Customer Support Rules Updated - by Christian - 2014-02-25, 04:50 PM
Customer Support Rules Updated - by Mazz - 2014-02-25, 05:05 PM
Customer Support Rules Updated - by Christian - 2014-02-25, 07:04 PM
Customer Support Rules Updated - by ApplePond - 2014-02-25, 08:42 PM
Customer Support Rules Updated - by Spiral - 2014-02-25, 08:59 PM
Customer Support Rules Updated - by Justin - 2014-02-25, 09:16 PM
Customer Support Rules Updated - by iamflip - 2014-02-25, 09:18 PM
Customer Support Rules Updated - by Spiral - 2014-02-25, 09:51 PM
Customer Support Rules Updated - by Haishiro - 2014-02-25, 10:34 PM
Customer Support Rules Updated - by ShinkuDragon - 2014-02-25, 10:35 PM
Customer Support Rules Updated - by KhainiWest - 2014-02-25, 10:49 PM
Customer Support Rules Updated - by Marcellow - 2014-02-25, 11:39 PM
Customer Support Rules Updated - by Gymleaders - 2014-02-25, 11:52 PM
Customer Support Rules Updated - by ShinkuDragon - 2014-02-25, 11:59 PM
Customer Support Rules Updated - by Gymleaders - 2014-02-26, 12:24 AM
Customer Support Rules Updated - by ShinkuDragon - 2014-02-26, 12:30 AM
Customer Support Rules Updated - by Gymleaders - 2014-02-26, 12:52 AM
Customer Support Rules Updated - by ShinkuDragon - 2014-02-26, 03:19 AM
Customer Support Rules Updated - by MissingLink - 2014-02-26, 08:43 AM
Customer Support Rules Updated - by SaptaZapta - 2014-02-26, 09:09 AM
Customer Support Rules Updated - by Words - 2014-02-26, 12:31 PM
Customer Support Rules Updated - by LoveVictim - 2014-03-04, 08:43 PM
Customer Support Rules Updated - by icephoenix21 - 2014-03-04, 08:51 PM

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