2014-01-22, 05:13 PM
Soo... I had opened another ticket since the first one got closed like right away.
It was marked as work in progress for one day, and today, the same GM who "talked" to me in live chat closed the ticket:
So if anyone is wondering, here are the screenshots I included in my ticket, aswell as in Nexon's forums:
As I said in Nexon's forums:
A GM who would at least be trying to help would realize immediately. But so far these GMs aren't trying to help (I don't even think they read the tickets at all). For what I have seen they are jut trying to get rid of tickets, it doesn't matter if the item was legit or not, they don't care at all.
It was marked as work in progress for one day, and today, the same GM who "talked" to me in live chat closed the ticket:
Quote:Solved: 1/22/2014 12:54 PM PDT:
Hello Mapler,
Thank you for reporting this issue to us. I am sorry to hear that you are experiencing this problem and I understand how frustrating this may be.
This is something we're investigating. I truly apologize for the inconvenience this has caused you. Please keep an eye out on our website or forums for any updates regarding this at: http://maplestory.nexon.net/communit...ead%26nxid%3D6
Take care and have a great day!
Sincerely,
GM Rothim
Nexon America Inc.
Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC
So if anyone is wondering, here are the screenshots I included in my ticket, aswell as in Nexon's forums:
Quote:Shoe at 3 stars: http://imageshack.com/a/img42/2918/fwg2.jpg
Shoe at 8 stars: http://imageshack.com/a/img829/3380/s9p8.jpg http://imageshack.com/a/img12/4840/xjb5.jpg
Shoe at 9 stars: http://imageshack.com/a/img811/6826/noo0.jpg
Shoe going for 10 star: http://imageshack.com/a/img22/1328/mm5k.png
Text showing shoe got the 10th star (check chat box): http://imageshack.com/a/img191/255/mzwp.png
After that I don't have anymore screenshots of the shoe. But it ended being 10 stars, STR, DEX, INT 167, LUK 168, 89 att; same potential that shows in the screenshot being 9 stars.
NX purchases December 12-13: http://imageshack.com/a/img33/8874/wnk9.png
NX purchases December 13-19: http://imageshack.com/a/img849/5078/na84.png
NX purchases December 25-26: http://imageshack.com/a/img534/5127/cu8z.png
The star number 10 was on December 19, the purchases corresponding to December 25-26 were for the star number 11 for my cape.
As I said in Nexon's forums:
A GM who would at least be trying to help would realize immediately. But so far these GMs aren't trying to help (I don't even think they read the tickets at all). For what I have seen they are jut trying to get rid of tickets, it doesn't matter if the item was legit or not, they don't care at all.