Nexon's costumer service and community relationship.

U guys who have no sympathy probably haven't felt how it feels to spend hundreds of bucks on 1 equip just to make it 8 stars ish.

Even though Nexon said it only affect 2-3% population, I would say these 2-3% are the ones contributing to 20-30% of the income.
Altho those 2-3% may buy NX from the other 97% of the players, but basically these NX selling is only made possible due to these 2-3%.

Firstly: In my honest opinion, you're a moron for spending hundreds of dollars over one piece of equipment in a virtual world in the first place. But, that's really a different argument.
Secondly: If you got (hell)banned or lost items that were partner to a dupe, then this is your fault. It's like you shot someone and then tried to tell the cops the story that you were handed the gun so the guy who handed you the gun is really at fault. You pulled the trigger. Unless there was another gun pointed at your head (which there wasn't, no one forced you to scroll your gear or to buy AEEs, or whatever you did), it's your fault. Everyone knew there was a duping hack going on within a quarter of a day, and if you didn't off hand all you had to do was pay attention to the mass influx of rare items.

At the very minimum, I think a replacement of clean tyrant + 5ee + 1 unique pot (if the tyrant is unique or better prior to dupe) should be good. Let the guardian scroll/superior wards be a kind of "fine" to them.

PS: I wasn't even online throughout the dupe event, and still got hellbanned. I like the coins that I got tho.

Once again, the "this is what we want for compensation" train rolls in, and it asks for far more passengers than it will ever get, and above that, deserve.

You seriously think that Nexon would ever, ever, ever, ever, compensate with the strongest gear in the entire game (If there's something slightly better at this point, sorry, but it's still one of the best sets in the entire game so my point remains valid)? And free upgrades for it? Are you high? You must be. What about all the people who justly earned those drops? They will now literally be cheated, because you guys did. You cheated for gear, and now you get that gear back?! You have to be insane! You should seriously think about someone besides yourself before you speak of server/game-wide compensation. If you truly, 100%, did not cheat, in any way, to get your Tyrant gear then you should bring it up with customer support. I'm not saying you'll get anything, but expecting free compensation of some of the best gear in the game after a massive duping cheat that mass produced them is probably one of the dumbest things I've heard in quite some time.

Probably 75% of the Tyrant gear that exists was, in one way or another, duped, or the product of a dupe (IE: The kill that dropped it was due to the player who did the kill having dupes or dupe-influenced gear). That's probably a low estimate. These things were justly deleted. Partake in cheats and reap the consequences. There should be no sympathy for anyone who touched them, because they deserve none.