2014-01-17, 08:29 PM
Liable Wrote:Well I'm not saying it's absolutely bad and I guess being approachable is a good thing. It's just that they are providing a "service" after-all. It's not like you're doing a good deed to your friend. "Yo wassup brotha. Sorry about that meng!"
I don't know... having a background in customer service.. it just urks me a bit.
Idk, as a consumer I like this much better. It's personal and I like it. I worked in customer service before, and service like this is the fucking bomb. They're probably taking notes from other extremely successful gaming companies and how they act with their community.

