2014-01-15, 04:08 PM
The ticket response which I got for error code 38.
"Thank you for contacting Nexon Customer Support. I appreciate you bringing this matter to our attention and I understand that this type of issue can be very frustrating and disappointing. As a fellow gamer I can relate to the importance of this issue.
I am sorry I wasn't able to assist you sooner. I understand the frustration you went through. The lag and disconnection issue was a result of a number of DDoS attacks against our services. Our IT and Game teams have been working deligently to solve this issue. You may login to the game at this time. For more information regarding this issue please visit the link at, http://maplestory.nexon.net/news/news/cu...tacks#Play
We are sorry for the inconvenience this may have caused you. If you have more questions regarding your account please submit a new ticket.
Sincerely,
Game Advocate Mosasho"
Makes me wonder if they even read tickets.
"Thank you for contacting Nexon Customer Support. I appreciate you bringing this matter to our attention and I understand that this type of issue can be very frustrating and disappointing. As a fellow gamer I can relate to the importance of this issue.
I am sorry I wasn't able to assist you sooner. I understand the frustration you went through. The lag and disconnection issue was a result of a number of DDoS attacks against our services. Our IT and Game teams have been working deligently to solve this issue. You may login to the game at this time. For more information regarding this issue please visit the link at, http://maplestory.nexon.net/news/news/cu...tacks#Play
We are sorry for the inconvenience this may have caused you. If you have more questions regarding your account please submit a new ticket.
Sincerely,
Game Advocate Mosasho"
Makes me wonder if they even read tickets.