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"Lockdown" Error Code 38 data gathering.
#26
Enough data has finally been gathered and a few conclusions can be made:
  • The "Lockdown" Error Code : 38 is, in fact, caused by too many "slots" being taken up on a particular character.
  • Both the Inventory (Equip, Use, Etc., Setup, Cash) and Link Skills can be implicated as taking up "slots".
  • Freeing "slots," whether Inventory or Link Skill, can unlock a character.
  • Link Skills are counted individually, meaning each addition of the Cygnus Knight stackable link skill counts as one "slot" e.g. if you had the Dawn Warrior and Wind Archer Link Skills stacked, it counts as two "slots".

Ideas or notions that need more evidence or refinement include:
  • Items in the Cash Inventory slots may or may not count towards the limit. We are working on the premise that they do, however no empirical evidence exists that indicates whether it does or does not. This is a result of being unable to enter the Cash Shop. The earliest this may be tested is January 22, 2014 with an expiring item.
  • There is some discrepancy in the data that either points to some things not occupying "slots" (like items in the Cash tab) or some things occupying multiple "slots".

Avenues of further study and questions unanswered, some requiring methodology to be developed to prevent permanent account lockdown:
  • Do items in pouches, bags and the like take up "slots" individually or does the vessel count as one "slot"?
  • Do equipped items count towards the overall limit of "slots"?
  • Do the Monster Life, Medals or Familiar systems contribute to "LD" EC : 38?

Please continue for the actual data collected. This isn't my data nor are they my notes, I simply cleaned them up, omitted personal information, replaced shorthand with jargon that is used in this thread and formatted them for my brother.

 Spoiler

PandaHugs Wrote:I have been affected by error code 38 for almost 3 weeks now. I would just like to help confirm suspicions and provide additional information.

-I have experienced error code 38 first with monster life for 2-3 months, then with cash shop, and finally with lockdown when entering PIC a few days after cash shop.
-The character affected is my “main” character.
-I first experienced this error upon changing channels. It may be important to note that I had almost a full inventory of equips from boss runs before changing channels.
-The ONLY time I was able to successfully log in was after removing all 10/12 link skills from my main character. It only worked once, though. Subsequent attempts to add/remove link skills did not work for future logins. Shortly after logging in, I attempted to change channels and crashed with the same error. I made the mistake of not clearing most of my inventory and am unable to log in ever since.
-I don’t remember suffering from error code 38 from cash shop three years ago.
-Yes, my character has expanded inventories.
-Yes, my character was created and used before the shutdown of MTS.

Additional Info
-Since I am a collector, I usually have a lot of stuff in my inventories such as chairs and untradeable equips. I also have a robust monster familiar collection (over 200+) , an active level 32 monster life farm with many monsters, as well as a large medal collection.

A lot of what you say is true for my brother too, both in the first paragraph and that bit at the end, as an avid collector his inventory is full all the time, his Familiar collection is hovering at or above 500, his Monster Life Farm is at least Level 35 because I know he has the milk cartons and he has many Medals.

EDIT: Oh, wow, I was formatting for such a long time I missed two relatively lengthy posts.

PandaHugs Wrote:PandaHugs' Theory

You hit it right on the head, as my brother's work indicates, it is highly inventory and Link Skill dependent.
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Messages In This Thread
"Lockdown" Error Code 38 data gathering. - by Chilly - 2014-01-09, 03:38 PM
"Lockdown" Error Code 38 data gathering. - by Duo - 2014-01-13, 12:16 AM

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