2013-12-19, 07:33 PM
Eos Wrote:It's perfectly normal to not care what people who aren't your target have to say about a product you're not offering them.
You want the opinions of the people representative of the audience you want.
The problem is we can't be sure what exactly they are planning to do with this information.
What we do know is that they can't gauge how they would benefit from gaining people interested, versus what they might lose from customers who would be opposed, if they outright throw away the opinions that don't agree with their aim.
I think they need to focus less on the people representative of the audience they think they want, and more on the audience they already have.