2013-12-18, 05:19 PM
PirateIzzy Wrote:Looks like I lost my Superior Gollux Ring in the rollback -______________-
Are you pineappleing kidding me right now? Thanks a lot, Nexon -__-
Regarding this, here's the reply for my ticket:
Quote:Hello Gamer!-_- Are you pineappleing kidding me right now? I was never even banned.
Thank you for contacting Nexon America Customer Support. I appreciate that you have brought this to our attention, and I am sorry I could not assist you sooner. Hopefully I will be able to bear good news for you in regards to the status of your account.
After reviewing your case, our records indicate that your account was blocked after being found making use of exploits within the game. However, I have come to the decision to release your account from its block. If you have any further concerns or inquiries regarding your account, please submit a new ticket detailing the situation.
This will serve as a last chance, and we would advise you to use this chance wisely, as your account will be monitored closely during this period. Furthermore, please be aware that all players are required to play by the rules. For review of these rules, please see the Terms of Use at: http://www.nexon.net/legal/terms-of-use/.
Thank you for your patience, and welcome back to MapleStory.
Sincerely,
GM Rothim
Nexon America Inc.
Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.

