The fatal flaw with the current business model.

Don't think Volunteers are supposed to do that kind of things, they are doing it for free you know. You can only expect this much work from a Volunteer. Besides, they're VFM's: Volunteer Forum Moderators. Whatever they may come across on the forum, xparasite9's proposals for example, they can ignore as long as there is no rule breaking. It's the job of an actual staff to look into whatever is suggested on the forums.

Also this

About the same value as endlessly whining to each other when you're all equally powerless and pointless.

If you really want to make a change in the way Nexon operates, go apply for a job. Or offer your services on a freelance basis, for example.