Another MapleStory ticket story (WIP)

I did read what you said. Again, you're speculating. Maybe they are checking this or maybe they aren't. The lack of clarity in what they state/ask gives no hint or indication of it. Hence the problem in your supposed defense of them.

...Considering they reopened the ticket my speculation is more logical than your speculation of them just giving her the run around, especially with one conversation.

How does your knowledge of video game graphics issues relate to the issue at hand?

1) It's not a graphical issue, it's a driver crashing because it can't refresh the ram and crashes. It's a glitch they weren't even acknowledging until like two weeks ago. Nexon has a glitch where something crashes, they are looking into it, you say that a month is too long. That genuinely isn't an unreasonable feedback time.

So have you personally fixed such bugs yourself or found them through the games' own websites? You're lacking in logic.

It's irrelevant if I have or not, you're criticizing something as minuscule as a month to fix an error. They reopened the ticket to help, and you're just assuming a run around based on two frekin sentences reasking the question to make sure it's still an error? That's stupid, and if anything illogical.

And you precede to cause a pointless argument based on a hope that nexon staff are doing what's ideally supposed to be done with such issues.

I'm pointing out the method they are going about this is not only common, it might as well be considered standard. It is not a standard to re-open a problem to make sure if it's been fixed and the only feedback you have is "Oh well, they're just wasting your time asking dumb questions"? When the question itself was not only reasonable but pretty much the standard conversation you would have?

Alongside your skewed argument, you're also attacking me personally for some idiotic reason because we don't share the same views. I don't work with video games, but I've probably fixed hundreds of bugs in the 5 years that I've worked as a programmer. I have a good idea when things get neglected and mishandled, and based on what I see (not what I speculate) the job being done here is not adequate.

And I've made hundreds of phone calls to attempt to troubleshoot problems with software, hardware and products. The questions Nexon is asking is no different than most companies ask. In fact some ask you to reiterate much like all cross examinations. Your standards are fictional. Period.

Look at the last response the GM sent the TS. It sounds generic/vague enough that it seems to me they've sent this to everyone who complained about error 38.

You're a smart guy but you fail to see what's right in front of you in this case. I'm done arguing. Peace.

You're zoning in on your own experience on you fix errors (which none are specific just ambiguous), when I'm saying your criticism is ridiculous. Nexon is poorly managed, but this is a poor example, and poor opportunity to try to jump that ship. Considering almost any other company would give you the same treatment, excluding the ticket re-opening, which is not, at least to me, part of the discussion. But I will point out, it's two different people, and in every circumstance where I'm switching ear's, I have to reiterate the problem, common in my line of work.

If you want to bash nexon, be reasonable about it or you'll just come across exaggerating and no one will hold your opinion with credibility when they do genuinely f`uck up.