2013-07-17, 12:40 AM
Kubi Wrote:I guess in a way, this relates to the subject, but... I haven't noticed this before, but there's a live chat section under the ticket listings section. When did they put that in?
Was put in today. Tickets are very hit or miss. IF you get work in progress it should only take a week or 2 from there as it has been assigned to a gm.
One of my characters on DFO was item drop flagged for no reason (which happened to people a good bit) and it took about a month for a GM to fix it. I also submitted a video clip of not being able to pick up an item and it got answered like 2 months later and they actually gave me the item to complete a set. Can only hope my recent ticket is answered ._.